Certified Information Technology (IT) Specialist

Duration | 40 Hours

An Information Technology (IT) Specialist is proficient in managing, maintaining, and optimizing computer systems, networks, and software applications. Key responsibilities include troubleshooting technical issues, ensuring data security, configuring hardware and software, and supporting the integration of emerging technologies. This role bridges technical expertise with problem-solving to enhance organizational efficiency and productivity.

Prerequisites

Candidates should have a high school diploma and a basic understanding of computer operations. Familiarity with IT concepts (e.g., networking, programming, or system administration) is beneficial but not mandatory. Strong analytical and problem-solving skills are essential.

Course Objectives

The Certified Information Technology (IT) Specialist program is designed to provide participants with the skills needed to thrive in today’s tech-driven landscape. The primary objective is to develop expertise in system administration, networking, cybersecurity, software development, and IT support, empowering learners to manage and optimize technology for business success.

What You Will Learn

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Our curriculum delivers practical knowledge and hands-on experience to master critical aspects of IT. Here's what you will learn throughout the course:

Networking

  • OSI Model

  • TCP/IP Protocols

  • LAN/WAN Configuration

  • Routing and Switching

Cybersecurity

  • Firewall Configuration

  • Intrusion Detection Systems (IDS)

  • Encryption Techniques

  • Threat Management

Cloud Computing

  • Cloud Service Models (IaaS, PaaS, SaaS)

  • Cloud Deployment Models (Public, Private, Hybrid)

  • Cloud Security

  • AWS / Azure / Google Cloud

Database Management

  • SQL Databases

  • NoSQL Databases

  • Data Warehousing

  • Database Administration

Software Development

  • Programming Languages (Java, Python, C++)

  • Software Development Life Cycle (SDLC)

  • Agile Methodology

  • Version Control (Git)

IT Support

  • Troubleshooting Techniques

  • System Maintenance

  • Ticketing Systems

  • User Support

Business Intelligence (BI)

  • Data Visualization

  • BI Tools (Power BI, Tableau)

  • Data Analysis Techniques

  • Reporting Dashboards

IT Project Management

  • Project Planning

  • Resource Allocation

  • Risk Management

  • Project Management Tools (JIRA, Trello)

Professional Development

  • Building a Technical Portfolio

  • Certifications (CompTIA, Cisco, Microsoft)

  • Networking and Job Search Strategies

  • Freelancing and Consulting

Emerging Technologies

  • Artificial Intelligence (AI)

  • Internet of Things (IoT)

  • Blockchain Technology

  • Edge Computing

gray and black laptop computer on surface

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